| Customization: | Available |
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| After-sales Service: | Global Service |
| Warranty: | 2 Years |
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Ginotek Auto have finished many automotive original parts and meet repair needs of the Europe, America, and Africa markets,controlling the design,material and technology to meet the strict safety and durability requirements of different markets,taking a strict safety test system to adhere the high manufacturing standards.The products not only offer exceptional durability but also provide broad compatibility and excellent stability, ensuring durable, reliable support for your vehicles.
Q: How can I get your catalog and price?
A: To ensure we provide you with our most competitive pricing, please share the OE number, along with the brand/model of the car and the desired quantity. Furthermore, a brief introduction to your company and ongoing projects will help us better understand your needs.
Q: What are your terms of packing?
A: Typically, our products are packaged in our signature Ginotek boxes or generic neutral boxes. However, we also offer the flexibility to design and print custom packaging tailored to our customer's preferences.
Q: What are your payment terms?
A: Our payment terms are 30% via T/T as a deposit, with the remaining 70% due before dispatch. Before settling the balance, we provide comprehensive photos of the products and their packaging for your approval.
Q: What is the delivery timeline for receiving auto parts?
A: In most cases, we maintain a well-stocked inventory ready for immediate dispatch. If new production is required, please anticipate a lead time of 25-45 days.
For smaller, lighter packages, express delivery is a convenient choice, with an estimated delivery time of 5-7 days. However, given that most auto parts are heavier and larger, ocean shipment is recommended. We handle customs clearance in Huizhou, with shipments departing from Shenzhen Port.
Q: Are you capable of manufacturing based on samples?
A: Absolutely, we can manufacture products based on your provided samples or technical drawings. Our team is equipped to create the necessary molds and fixtures to meet your specifications.
Q: Could you elaborate on your sample policy?
A: We are happy to offer samples if the parts are available in stock. However, customers are responsible for covering the sample and courier costs.
Q: Is there a quality assurance process for goods before delivery?
A: Certainly, we conduct thorough testing on all products prior to delivery to ensure optimum quality. We will provide detailed inspection images and videos, and you are welcome to arrange for a third-party inspection at our facility.
Q: How do you cultivate long-term and positive business relationships?
A: 1. We ensure our customers reap benefits by maintaining excellent quality and competitive pricing.
2. We treat every customer with respect and are committed to sincere collaboration in all productions.
Please feel free to reach out. I am eager to become not just your trusted supplier, but also a reliable friend in business.
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